Things are hotting up for the up coming release of CRM 2011 online. Rumours of really competitive pricing structure have been confirmed to be ~£27/user for the first 12 months making it extreamly comettetive compared to salesforce.
Tatarinov today announced a new global launch promotion for Microsoft Dynamics CRM Online at a price of $34 (€31) per user, per month for the first 12 months of service; this pricing will be available to new customers from launch until June 30, 2011. This promotion complements a partner incentive that was announced in July 2010, where partners can receive 40 percent margin on the value of new subscriptions for Microsoft Dynamics CRM Online during the same time period. Formal launch events for Microsoft Dynamics CRM 2011 and the upcoming global release of Microsoft Dynamics CRM Online will begin in January 2011.
http://www.microsoft.com/presspass/press/2010/oct10/10-14convergenceeuropepr.mspx
This kind of pricing combined with the free trial that will be on offer will really lower barriers to entry for the SME market. CTO/CIO's will be signing up and becoming hooked on Dynamics CRM 2011's engaging functionality, market place and community. The adoption process can progress significantly without any road-blocks with internal IT resource.