Corrupt images after installing UR12 OnPrem

I had a strange one today after upgrading one customer's Dynamics CRM servers to UR12.

All was well apart from there being a few places that the images look corrupt.

We tracked the cause down to an image that had not be replaced during the upgrade at the following location:

C:\Program Files\Microsoft Dynamics CRM\CRMWeb\_imgs\imagestrips\grid_ctrl_imgs.png

The pre-UR12 image was:

The new UR12 image should be:

Because this is an image strip, and the images had moved around, the css was pointing to the wrong place – and hence the corrupted images.

Simply replacing the old image with the new one fixed the problem (after a browser cache refresh).

If you have the same problem, you can download the updated image from here:

grid_ctrl_imgs.png (5.46 kb)

Comments are closed